Your chosen package includes multiple revision rounds to accommodate your changes. You can request modifications within this limit as outlined in your package details. We are committed to delivering outstanding service and will continue revising until your needs are fulfilled. Any alterations to the original design will not lead to extra fees. Your revised design will be ready within 48 hours. Kindly note that any change requests made after finalizing website designs will be treated as a new order and will involve additional charges.
The refund policy for Tech Horizon Media is outlined as follows:
Refunds will not be issued in the following scenarios:
To begin the refund process, please adhere to the following instructions:
Upon receipt of your refund request, we will promptly acknowledge it. Subsequently, our team will conduct a thorough review, and upon completion, we will proceed with the refund process.
Kindly note that upon receiving a refund, any rights associated with designs provided by Tech Horizon Media will be forfeited. This information will be relayed to copyright acquisition agencies to ensure adherence to legal standards and safeguard copyright ownership integrity.
We are dedicated to exceeding your expectations by devoting our utmost efforts to fulfilling your requirements. Our designers are committed to producing top-quality designs, meticulously crafted through extensive research, to guarantee excellence and your complete satisfaction.
Our policy of unlimited revisions ensures your absolute satisfaction with our services. We are steadfast in our commitment to surpassing your expectations and consistently striving for excellence in every facet of our work. Rest assured, we are dedicated to ensuring your total satisfaction, which entails persisting with revisions until you are entirely content with your design. The number of revisions at your disposal aligns with the specifications outlined in your selected package.
Your entire order will be dispatched to your designated account on the specified date provided in the Order Confirmation. A confirmation email will also be sent to keep you informed of the progress.
Please be aware that the turnaround time for your order corresponds with the information outlined in your selected package, with a minimum processing period of 2 business days.
For urgent orders necessitating expedited delivery, we strongly advise reaching out to our customer support team without delay. We are available to assist you with any urgent requests and ensure your requirements are promptly addressed.
At Tech Horizon Media, we prioritize thorough record-keeping of all completed designs. Should you misplace an order, you can rely on our comprehensive system to efficiently retrieve and supply you with the precise file you require.
Our dedicated team is available round the clock, 24/7, to address your inquiries and provide the assistance you need whenever you need it.
Tech Horizon Media assumes full responsibility for all communication conducted through channels associated with "....@techhorizonmedia.com" or phone numbers explicitly provided on our official website. We expressly disclaim liability for any damages arising from communication via contact details not officially endorsed by us.
We assure accountability for all information transmitted through our recognized domains. Communication outside these official channels is neither endorsed nor acknowledged by Tech Horizon Media.